Airline broke my bag but require a receipt to compensate from authorized company

I flew from Istanbul to JFK with Turkish airline a week ago and my bag came out missing a handle. I quickly went to the counter to claim the damage. The airline gave me an email for me to send all the documents; passport, ticket and the picture of damaged luggage. I sent them everything I got.

They sent another email asking for a receipt for the repair or if it cannot be repair it has to be a written note from authorized company stating that the bag cannot be repaired. I’m in New York. I just want to know if anyone has been into this situation and went to the authorized company to get the bag repaired?

Vim Airline: font symbols not rendering properly

I have a weird problem. I wanted to install the airline plugin via Plug.

It works so far, but looks boring without any powerline fonts. I installed them via git clone git@github.com:powerline/fonts.git and now, it looks like this (look at the statusline):

See the statusline
I tried to set the characters like explained here How do I fix the status bar symbols in the Airline plugin?, but this does not work.

Do you have any ideas to fix this? I use vim 8.1.436

Vim Airline Font

I have a weird problem. I wanted to install the airline plugin via Plug.

It works so far, but looks boring without any powerline fonts. I installed them via git clone git@github.com:powerline/fonts.git and now, it looks like this (look the at the statusline):

See the statusline
I tried to set the characters like explained here How do I fix the status bar symbols in the Airline plugin?, but this does not work.

Do you have any iades to fix this? I use vim 8.1.436

Which airline pays for a missed connection due to a delay etc.? Airline booking systems [migrated]

Often flights get delayed and connections are missed & passengers need to be rebooked. Sometimes hotels or meals are involved.

How do airline systems deal with who pays for the rebooking? e.g. I may have booked the ticket on Airline-A’s website but the missed connection may be a flight of Airline-B but the delay responsible might have been on a prior flight run by Airline-C.

How are these things handled behind the scene. Just curious. Which airline-desk (A, B or C) would handle the rebooking and do they then bill the airline which had a delayed flight for the costs?

Is this all ad hoc, or are there universal rules in place for this sort of thing?

Which airline pays for a missed connection due to a delay etc.? Airline booking systems

Often flights get delayed and connections are missed & passengers need to be rebooked. Sometimes hotels or meals are involved.

How do airline systems deal with who pays for the rebooking? e.g. I may have booked the ticket on Airline-A’s website but the missed connection may be a flight of Airline-B but the delay responsible might have been on a prior flight run by Airline-C.

How are these things handled behind the scene. Just curious. Which airline-desk (A, B or C) would handle the rebooking and do they then bill the airline which had a delayed flight for the costs?

Is this all ad hoc, or are there universal rules in place for this sort of thing?

Claim against an airline

My friend and I were supposed to fly with AirEuropa from Tel Aviv to Madrid early in the morning. Two other friends were to flight to Madrid from another country and to wait for us there. Then, taking our car in the airport we planned to drive to Bilbao where we have rented an apartment. Both our friends and we selected our flights so that time difference between our arrivals would be minimal.

Due to some unexpected circumstances, we were not able to check in online. We came to airport 2.5 hours before the flight and went to check in. The airline representative told us that the flight is overbooked, and we, being the only passengers who have not checked in online, will be transferred to another flight shortly.

We were promised another flight in the nearest hour, however after waiting for 40 minutes near the counter, we were told that the only available option is flying via Rome and arriving in Madrid at 21.00 instead of 12.00. Long story short, having no choice, we accepted this offer, meaning that we were forced to rent two rooms in an airport hotel in Madrid, for our friends and for us, as we could not drive in the foreign country at night, after an exhausting day. Total, hotel and transportation has cost us about 150Euro, not mentioning a shortened vacation and a very nervous day for us all.

Right after coming home we filed a claim on the AirEuropa site, we got a confirmation, however today, 2 weeks later, we are still waiting for their response. What legal action can we take now and what is a reasonable compensation to ask for?

I have hesitated whether to ask this question here or on the travel site. If you think it belongs to the travel site just let me know.

What to do when alcohol is denied on a full service airline?

Recently, I was aboard a Singapore airlines flight. While booking the ticket I confirmed that food and beverages – alcohol and non alcohol – are included in the airfare. And that I was liberty to drink as much as I’d want.

However, when I requested the air hostess for a drink (whisky), I was repeatedly ignored. There was no seat belt sign on and neither was food being served. Finally, when someone was able to get me a drink, I asked them to serve me two as they were taking a long time – this was straight out denied as they have a policy (which I couldn’t look up anywhere) of only one drink at a time. This seems like a clear case of me being denied of service I was promised.

What options do I have if I don’t get served alcoholic beverages on a full service flight ?

How would the airline carrier compensate if the change in flight schedule breaks my entire itinerary?

I planned a trip to Europe this December and booked the flights quite in advance. A few days ago they sent an email informing me that a flight has been cancelled and they offered a different flight or refund of the booking amount. However there are several other booked flights (with different carriers) and hotel bookings which would suffer because of this change.

Here’s my itinerary:-

  1. Delhi (DEL) to Milan (MXP), Air Italy, dep. Sunday, 6am India time
  2. Milan (MXP) to Rome (FCO), Air Italy, dep. Sunday 12.45pm Italy time
  3. Rome (CIA) to Athens (ATH), Ryanair, dep. Monday, 10am Italy time

Return:

  1. Athens (ATH) to Rome(CIA), Ryanair, Thursday

  2. Rome (FCO) to Milan (MXP), Air Italy, dep Friday, 9.40am Italy time

  3. Milan (MXP) to Delhi (DEL), Air Italy, dep Friday, 4pm Italy time

  4. Delhi (DEL) to Hyderabad (HYD), Indigo, dep Sunday

Of course the onward and return journey is separated by a few weeks. Not mentioning the dates due to privacy reasons.

They informed about two cancellations:
Delhi to Milan (onward – Sunday)
and
Milan to Delhi (return Friday)

However they offer these flights on different days which totally break my itinerary which might cause me missing the connections of good amount of money to get other flights rescheduled.

I tried to communicate with them but

  • Sent messages on whatsapp but I’m not receiving response after one reply
  • Sent a couple of email on separate days but didn’t get a reply
  • Couldn’t get connected on Phone.

It is causing a lot of stress.

What can I do about it?

I’d like to know what are my rights regarding how airlines is bound to (1) attend to customer communications, (2) offer multiple alternatives which do not break the itinerary, and (3) offer additional compensation for additional costs involved (hotels, other flights re-schdeuled).

Gruvbox Airline Vim

I am trying to get the gruvbox airline theme working for my vim status line. I am using the plugged vim plugin manager and have added the gruvbox.vim airline theme to ~/.vim/plugged/vim-airline-themes/autoload/airline/themes.

" Automatic installation for vim-plug IFF not currently installed
if empty(glob('~/.vim/autoload/plug.vim'))
  silent !curl -fLo ~/.vim/autoload/plug.vim --create-dirs
       https://raw.githubusercontent.com/junegunn/vim-plug/master/plug.vim
    autocmd VimEnter * PlugInstall --sync | source $MYVIMRC
endif

" Plugins will be downloaded under the specified directory.
call plug#begin('~/.vim/plugged')

" Declare the list of plugins for vim-plug
Plug 'scrooloose/nerdtree', { 'on': 'NERDTreeToggle' }
Plug 'junegunn/goyo.vim'
Plug 'junegunn/fzf', { 'dir': '~/.fzf', 'do': './install --all' }
Plug 'junegunn/fzf.vim'
Plug 'morhetz/gruvbox'
Plug 'vim-airline/vim-airline-themes'

"List ends here.  Plugins become visible to Vim after this call.
call plug#end()

syntax on
colorscheme gruvbox  " cool color scheme
let g:airline_theme='gruvbox.vim'
:set background=dark
let g:gruvbox_contrast_dark = 'hard'
let g:gruvbox_termcolors = 256

set tabstop=4
set softtabstop=4   " spaces when editing
set shiftwidth=4
set expandtab
retab

set number          " see numberlines

set showcmd         " see last command

set cursorline      " see cursorline

filetype indent on  " spec indent files, filetype tracking

set showmatch       " set parens to match each other

set incsearch           " search as characters are entered
set hlsearch            " highlight matches


filetype plugin indent on
syntax on

set laststatus=2
set t_Co=256

I am not sure what exactly I am doing wrong here. Thanks in advance for the help!

Airline cancelled direct flight. I changed flight to another day. Must airline offer free change of hotel…

I booked a direct flight from the UK to Norway. The airline cancelled the direct flight and offered me an indirect alternative, which took much longer. As an alternative, I opted for a direct flight on a different date. They changed the flight free of charge. I also booked a hotel (one night) through the same airline. Do I have the right to change the hotel date free of charge as well? On their site, prices for the new date are nearly 50% higher than what I paid for the original date.


Specifics: flight through Norwegian Air Shuttle, London Gatwick to Trondheim. Hostel through Norwegian Holidays (same website). Booking date and travel date are both before Brexit, so the departure airport is within the European Union, but the destination airport is not. The hotel is a hostel booked through Norwegian Holidays (along with the airline ticket) at a refundable rate. I booked flight and hotel 8 months in advance, the change by Norwegian occurred one month after booking, 7 months before departure.

NB: I also asked Norwegian Holidays and will update when I get a response, but it may be of more general interest what passenger rights are in this situation.