I have currently commenced working at a new company which is using Windows Server 2003. I am able to remote desktop into the server and it all works fine. The only problem is if I go to the server room and try to login into the Terminal server via the keyboard and mouse they do not work (so the actual mouse physically connected to the server).
When I reboot the server the keyboard works fine in the HP Bios setup, and if I press F8 to get to the Windows pre-boot options, the keyboard works fine!
It’s only as soon as Windows 2003 starts up and you get to the login screen, there is no mouse or keyboard working.
I have checked the device manager and the kb and mouse are returning a code 10 error, could not start.
What i have tried:
- Uninstall / reinstall keyboard/mouse
- disable / re-enable
- countless reboots.
@Anon: thanks for the tips. And you’re right. nothing is ever a silly suggestion. The startup folder is empty. Are you also referring to msconfig? hang on… good point… i just checked msconfig and looked under services. I have noticed the Human Interface Device Access is stopped and not running. I went to services.msc and tried running the services and now have received the following error
Could not start HIDA service on local comp – Error 2: The system cannot find the specified file
As for IRQ conflicts there is no mention of any in the device manager. I have been in the BIOS setup many times and IRQ selections are very very limited to 3,5,10,11 I believe for the devices and ports etc. I don’t believe the IRQ is the case on this one. Can you assist on what might be the cause for this error 2? I got a feeling the Windows 2003 is missing some files or possibly corrupted driver?